Privacy Policy for Tymlyn app
Tymlyn ("we", "our", or "us") is a booking, tracking, and marketing platform for event vendors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Tymlyn mobile application (iOS and Android) and related website services, including listings displayed on Coastalcolors.in.
By using Tymlyn, you agree to the collection and use of information in accordance with this Privacy Policy
1. Information We Collect
A. Information You Provide During Signup
When you create an account, we collect:
Name
Email address
Phone number
Password (stored securely in encrypted form)
B. Vendor Profile Information
After signup, you may create a public vendor profile by providing:
Profile photo
Field of service (e.g., emcee, photographer, DJ, decorator, etc.)
YouTube profile link
Facebook profile link
Instagram profile link
Booking email address
Booking phone number
Business description and other optional profile details
This information may be displayed publicly on Coastalcolors.in to help customers discover and contact vendors.
C. Booking & Calendar Information
Vendors may maintain a booking calendar within the app. We collect information such as:
Client name
Event venue
Event date and time
Advance amount paid
Total amount charged
Booking status and notes
D. Payment & Subscription Information
To manage annual subscriptions, we may collect:
Subscription status
Payment transaction details
Billing records
Note: Payment card information is processed by third-party payment providers and is not stored directly by Tymlyn unless explicitly stated.
E. Automatically Collected Information
We may automatically collect:
Device information
IP address
App usage data
Log information
Cookies and similar technologies (for website services)
2. How We Use Your Information
We use your information to:
Create and manage your account
Display vendor profiles on Coastalcolors.in
Enable customers to search vendors by availability, date, and time
Manage bookings and calendar entries
Process subscriptions and payments
Promote vendors based on popularity and engagement metrics
Provide customer support
Improve app features and user experience
Send important service-related communications
3. Publicly Visible Information
The following information may be publicly visible on Coastalcolors.in:
Vendor name/business name
Profile photo
Field of service
Social media links
Booking contact email
Booking phone number
Availability status (where applicable)
Popularity rankings or featured listings
Booking details such as client names, venue information, and payment amounts are not publicly displayed unless explicitly shared by the vendor.
4. Vendor Promotion & Rankings
Tymlyn may promote vendors based on factors such as profile completeness, customer interest, booking activity, app engagement, and popularity metrics. Featured placement does not guarantee bookings.
5. Sharing of Information
We may share information:
With customers viewing vendor listings
With service providers who help operate the app
With payment processors for subscription transactions
When required by law or legal process
To protect the rights, safety, and security of Tymlyn and its users
We do not sell your personal information to third parties.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.
7. Data Retention
We retain your information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account and Data Deletion
Users may permanently delete their account at any time using the account deletion option available within the Tymlyn app or by contacting our support team.
When an account deletion request is processed, we permanently delete:
Your account information.
Your personal information.
Your vendor profile.
All photos uploaded by you.
All videos uploaded by you.
Booking information and other user-generated content associated with your account, except where retention is required by applicable law or for legitimate legal obligations.
Once deleted, this information cannot be recovered.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Delete your account and all associated personal data.
Permanently delete all uploaded photos, videos, and other content associated with your account.
Withdraw consent where applicable.
Request a copy of your data.
To exercise these rights, contact us at tymlyn.support@luminomatrix.com
9. Children's Privacy
Tymlyn is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
To exercise these rights, contact us at tymlyn.support@luminomatrix.com
10. Third-Party Links
Vendor profiles may contain links to YouTube, Facebook, Instagram, and other third-party websites. We are not responsible for the privacy practices of those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted within the app and/or on our website with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, contact us:
LuminoMatrix Digital Technologies
tymlyn.support@luminomatrix.com
