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Privacy Policy for Tymlyn app

Tymlyn ("we", "our", or "us") is a booking, tracking, and marketing platform for event vendors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Tymlyn mobile application (iOS and Android) and related website services, including listings displayed on Coastalcolors.in.

By using Tymlyn, you agree to the collection and use of information in accordance with this Privacy Policy

1. Information We Collect

A. Information You Provide During Signup

When you create an account, we collect:

Name
Email address
Phone number
Password (stored securely in encrypted form)

B. Vendor Profile Information

After signup, you may create a public vendor profile by providing:

Profile photo
Field of service (e.g., emcee, photographer, DJ, decorator, etc.)
YouTube profile link
Facebook profile link
Instagram profile link
Booking email address
Booking phone number
Business description and other optional profile details

This information may be displayed publicly on Coastalcolors.in to help customers discover and contact vendors.

C. Booking & Calendar Information

Vendors may maintain a booking calendar within the app. We collect information such as:

Client name
Event venue
Event date and time
Advance amount paid
Total amount charged
Booking status and notes

D. Payment & Subscription Information

To manage annual subscriptions, we may collect:

Subscription status
Payment transaction details
Billing records

Note: Payment card information is processed by third-party payment providers and is not stored directly by Tymlyn unless explicitly stated.

E. Automatically Collected Information

We may automatically collect:

Device information
IP address
App usage data
Log information
Cookies and similar technologies (for website services)

2. How We Use Your Information

We use your information to:

Create and manage your account
Display vendor profiles on Coastalcolors.in
Enable customers to search vendors by availability, date, and time
Manage bookings and calendar entries
Process subscriptions and payments
Promote vendors based on popularity and engagement metrics
Provide customer support
Improve app features and user experience
Send important service-related communications

3. Publicly Visible Information

The following information may be publicly visible on Coastalcolors.in:

Vendor name/business name
Profile photo
Field of service
Social media links
Booking contact email
Booking phone number
Availability status (where applicable)
Popularity rankings or featured listings

Booking details such as client names, venue information, and payment amounts are not publicly displayed unless explicitly shared by the vendor.

4. Vendor Promotion & Rankings

Tymlyn may promote vendors based on factors such as profile completeness, customer interest, booking activity, app engagement, and popularity metrics. Featured placement does not guarantee bookings.

5. Sharing of Information

We may share information:

With customers viewing vendor listings
With service providers who help operate the app
With payment processors for subscription transactions
When required by law or legal process
To protect the rights, safety, and security of Tymlyn and its users

We do not sell your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.

 

7. Data Retention

We retain your information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account and Data Deletion

Users may permanently delete their account at any time using the account deletion option available within the Tymlyn app or by contacting our support team.

When an account deletion request is processed, we permanently delete:

Your account information.
Your personal information.
Your vendor profile.
All photos uploaded by you.
All videos uploaded by you.
Booking information and other user-generated content associated with your account, except where retention is required by applicable law or for legitimate legal obligations.

Once deleted, this information cannot be recovered.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Correct inaccurate information.
Delete your account and all associated personal data.
Permanently delete all uploaded photos, videos, and other content associated with your account.
Withdraw consent where applicable.
Request a copy of your data.
To exercise these rights, contact us at tymlyn.support@luminomatrix.com

9. Children's Privacy

Tymlyn is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
To exercise these rights, contact us at tymlyn.support@luminomatrix.com

10. Third-Party Links

Vendor profiles may contain links to YouTube, Facebook, Instagram, and other third-party websites. We are not responsible for the privacy practices of those services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted within the app and/or on our website with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

LuminoMatrix Digital Technologies
tymlyn.support@luminomatrix.com
 

Privacy Policy for Tymlyn app

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